Privacy Policy

Privacy Policy

Last Updated: August 9, 2026

At Elite Derma Aesthetics, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, request an appointment, or enquire about our aesthetic and injectable treatments.

This Privacy Policy explains how we collect, use, protect, and handle your information when you use our website and services.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Your name
  • Phone number and WhatsApp number
  • Email address
  • Appointment or enquiry details
  • Information you provide through contact or enquiry forms
  • Treatment interests and preferences
  • Information you voluntarily provide about your aesthetic or treatment requirements
  • Any other information you choose to provide when communicating with us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  1. Respond to your enquiries and requests
  2. Contact you regarding appointments or consultations
  3. Understand your treatment requirements
  4. Provide information about our aesthetic and injectable treatments
  5. Communicate with you about services you have requested
  6. Improve our website, services, and customer experience
  7. Maintain website security and prevent misuse
  8. Comply with applicable legal and regulatory requirements

Information submitted through the website does not automatically mean that you are medically eligible for a particular treatment. Treatment suitability is determined through an appropriate consultation and assessment by qualified professionals.

3. Medical and Treatment Information

If you voluntarily provide information relating to your health, medical history, medications, allergies, previous treatments, or other treatment-related information, we will handle such information with appropriate care and only use it for legitimate purposes connected with your enquiry, consultation, treatment, or communication with you.

Please do not submit highly sensitive medical information through a general website contact form unless specifically requested by our clinic.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and help us improve our online services.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party services to support website functionality, analytics, communication, hosting, security, or other business operations.

These third parties may process information on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.

We may also use communication platforms such as WhatsApp, email, telephone, or other third-party communication services when responding to your enquiries or appointment requests.

6. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared where reasonably necessary with:

  • Authorized staff or professionals involved in responding to your enquiry or providing services
  • Service providers supporting our website or business operations
  • Technology, hosting, communication, or security providers
  • Government, regulatory, or law-enforcement authorities where required by applicable law

We only seek to share information where there is a legitimate business, service, safety, or legal reason to do so.

8. Marketing Communications

If you provide your contact details and consent to receive promotional or informational communications, we may contact you about our services, treatments, offers, or updates.

You may request to stop receiving marketing communications at any time by contacting us or using the available unsubscribe option where applicable.

9. Links to Other Websites

Our website may contain links to third-party websites, social media platforms, communication services, or other external websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

10. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate parental or legal consent.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information, or to withdraw consent where applicable.

Requests can be made using the contact details provided below. We may need to verify your identity before processing certain requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Elite Derma Aesthetics.

Elite Derma Aesthetics
922 Al Wasl Rd, Umm Suqeim First, Umm Suqeim 1
Dubai, United Arab Emirates

Phone / WhatsApp: +971 54 477 9060
Email: elitedarma480@gmail.com

By using our website or submitting your information through our website, you acknowledge that you have read and understood this Privacy Policy.

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Contact with Us

922 Al Wasl Rd – Umm Suqeim First – Umm Suqeim 1 – Dubai – United Arab Emirates

Call us: 971 54 477 9060

Mon-Sat: 10:00 To 07:00 – 18.00pm

Saturday-Closed